TopCar Alicante Privacy Policy

1. General Information

This Privacy Policy describes the rules for processing personal data by the TopCar website (hereinafter: "Service").

The Personal Data Administrator is:
TopCar Alicante
(hereinafter: "Administrator")

Contact with the Administrator:
E-mail: topcar.alicante@gmail.com

The Administrator makes every effort to ensure that your personal data is safe and processed in accordance with the law, including Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR).

2. Scope of Collected Data

Through the contact form on the TopCar website, it is possible to provide the following personal data:

• Name and surname,
• Phone number,
• E-mail address,
• Age,
• Length of driving license possession.

Providing data is voluntary but necessary to send an inquiry and receive a response.

3. Purpose and Legal Basis for Data Processing

Your personal data is processed for the purpose of:

• responding to the inquiry sent via the form,
• contact regarding services or inquiries related to the TopCar offer.

The legal basis for data processing is:

• Art. 6(1)(a) GDPR: consent of the data subject (granted by checking the "I accept the Privacy Policy" box before submitting the form),
• and to the extent necessary for communication: Art. 6(1)(b) GDPR (taking action at the request of the data subject).

4. Data Retention Period

Personal data is stored for the period necessary to:

• achieve the purpose of contact and respond to the inquiry,
• and then for a period of up to 12 months from the end of contact (for the purposes of potential claims or for evidentiary purposes).

After this time, the data will be permanently deleted.

5. Data Recipients

The Administrator may entrust data processing only to trusted entities supporting the operation of the Service (e.g., hosting providers).

Data is not transferred to third countries or international organizations.

6. Rights of Data Subjects

You have the right to:

• access your data,
• rectify, delete or limit processing,
• data portability,
• withdraw consent at any time (without affecting the lawfulness of processing based on consent before its withdrawal),
• lodge a complaint with the President of the Personal Data Protection Office (PUODO).

To exercise these rights, contact the Administrator at the e-mail address indicated above.

7. Cookies

The TopCar Service does not use "cookies" for analytical, marketing, or statistical purposes.

No cookies or other tracking tools that collect users' personal data are used on the website.

8. Data Security

The Administrator applies appropriate technical and organizational measures to ensure the protection of personal data against loss, unauthorized access, alteration, or destruction.

9. Final Provisions

The Administrator reserves the right to update this Privacy Policy in the event of changes in the law or the operation of the Service.

The current version of the document is always available on the TopCar website.